Every patient we meet arrives with their own reasons, questions and concerns. Our role is to listen carefully, give you honest information, and never rush you towards a decision. Surgery may or may not be the right choice for you - and a good consultation should help you feel clearer either way.
Below is the path most patients follow, from the first email to long after your procedure.
Step by step, what to expect
This is a general outline. Your surgeon will tailor each stage to your situation and health.
Step 1
Your enquiry
Get in touch by phone or through our contact form. Our team answers your practical questions and helps you decide whether a consultation would be useful.
Step 2
Consultation
You meet a consultant plastic surgeon, discuss your goals and medical history, and receive honest advice on your options, the potential benefits and the associated risks.
Step 3
Reflection
You are given time and written information to consider everything. There is a cooling-off period before any surgery is booked - there is never any pressure to proceed.
Step 4
Preparation
A pre-operative assessment checks you are well prepared. You receive clear guidance on how to get ready at home and what to bring.
Step 5
Your procedure
Your surgery takes place in a fully regulated, CQC-registered hospital, with a consultant-led team caring for you throughout.
Step 6
Aftercare
You have scheduled follow-up reviews and direct access to your surgical team, so any question or concern can be answered quickly.
Common questions about the journey
The things patients most often ask before their first appointment.
Do I have to decide anything at my consultation?
No. A consultation is for information and discussion. You are always given time afterwards to reflect, and there is a cooling-off period before any procedure is booked.
Can I bring someone with me?
Yes, and many patients find it helpful to bring a partner, friend or family member for support and a second pair of ears.
Will I see the same surgeon throughout?
Yes. Your care is consultant-led, so the surgeon you meet at consultation is the surgeon who performs your procedure and reviews you afterwards.
What if I decide not to go ahead?
That is a completely valid outcome. Our aim is to help you make the right decision for you, whatever that turns out to be.
